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OUR TELEPHONE NUMBER IS

01604 611600

Your chosen phone supplier will charge their normal local rate tariff for calls to this number. Please note that at busy times you may hear the engaged tone. Engaged calls will not be charged.

GP DATA EXTRACTION

From December 2013 the NHS will begin extracting data from our GP system, to assist with research and planning. Only coded data will be extracted, but patients can object and opt out. Please see GP Data Extraction link below.

How we handle telephone calls

When you call the surgery during our opening hours on 01604 611600 you will be given options which help us direct you to the appropriate person. You can also automatically make or cancel appointments, or arrange a repeat prescription, using Option 1.

Daily telephone consulations

To ensure we provide appropriate patient care each day we now operate telephone consultations, whereby callers with urgent requests for appointments or advice will be called back that day by a Doctor or Nurse. The Clinician will give you an urgent appointment or necessary healthcare advice or treatment.  

NHS Choices Conditions and Treatments

See the NHS Choices Conditions and Treatments browser for an in-depth description of many common health issues.


Childrens Health

There is a good guide on the NHS website which describes various conditions affecting children.  There is advice on how to diagnose them, how to treat them and if further advice should be consulted.

NHS childhood illness slideshow


When Should I Worry?

Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.

Download the booklet


Fevers

Most symptoms of a fever in young children can be managed at home with infant paracetamol. If the fever is very high, they may have an infection that needs treating with antibiotics.  

 


Head Lice

Head lice are insects that live on the scalp and neck. They may make your head feel itchy. Although head lice may be embarrassing and sometimes uncomfortable, they don't usually cause illness. However, they won't clear up on their own and you need to treat them promptly


Nosebleeds

Nosebleeds (also known as epistaxis) are fairly common, especially in children, and can generally be easily treated.


These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website