The KERS PPG was set up in 1991 as a groundbreaking innovation to:

·          Support the Doctors, Practice Nurses and staff

·          To highlight patients priorities and issues to the Practice Team

·          To discuss proposed changes to the way the Practice operates

·          To review issues raised by the Patient Surveys, which are carried out nationally and within the Practice, to ensure continuous improvement

·          To provide for the exchange of information and ideas between Patients and the Practice Team

·          To arrange “Meet The Doctor” sessions focusing on specific health issues

In 2006 we were awarded “PPG of the Year” by the Royal College of General Practitioners, and a member of the PPG has addressed meetings at the Royal College of General Practitioners Conferences twice in the last four years and we remain, therefore, in the forefront of National PPGs.

The PPG is run by a small management committee elected from patients of KERS.  Meetings are normally held on the first Monday of each month and last approximately one hour.  We would welcome enquiries from interested patients who would like to join us. 

If you are not able to attend meetings in person, you may be interested in becoming an e-member and receive information, minutes etc. for comment by email.  Please contact our Chair Muriel James at muriel_james@sky.com.

Since the early 1990’s “Contact” the PPG newsletter has been produced a minimum of four times a year.  It is available in the surgery waiting areas and can be posted free to all housebound patients.  You can see the latest issue of Contact by clicking on the Practice Newsletter tab on the left of this page.

The PPG has a history of providing informative leaflets for Patients and arranging short seminars which are designed to help Patients increase their knowledge of health matters.  To this end we have run a series of very successful “Focus on Health” events in recent years:

·          2007 “Waist Management” covering the rising tide of obesity

·          2008 “COPD and Arthritis”

·          2009 “Dementia”

·          2010 “Diabetes

In 2011, on Saturday, October 15^th, we will cover “Hearing Difficulties”.  A representative from ACTION ON HEARING LOSS (formerly the Royal National Institute for the Deaf) will be attending, as will a member of “Hearing Dogs for the Deaf” accompanied by his dog.  Further details will be available in Surgery later this year.

 

 

 

 

 

 

 

 

 

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

In order to widen the input to the range and quality of services provided by the surgery we have set up a virtual Patient Participation Group (PPG) to work alongside our PPG Committee. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

You can of course contact the Chair of the PPG at anytime if you have something you want to raise, and you are of course always welcome at the PPG Annual General Meeting each year. 

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

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The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager

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